The BBC has uncovered more poor care at a care home, this time the "Old Deanery" in Braintree, Essex. Shock, horror, some residents were taunted and roughly handled and one was slapped. Representatives of the home said they were shocked and saddened and the CQC hasn't really said anything.
What is really worrying is not that elderly residents of this home have been subjected to poor treatment and abuse, but that this type of story breaks regularly. Care home owners have glitzy websites that promise the earth and their managers tell potential clients how wonderful life will be if only they move in. The sad truth is that most care homes are understaffed, most of the staff are poorly paid, undertrained and disinterested, and the management is abysmal.
I write this from some detailed knowledge of 4 care homes in my local area. What is most surprising is that more are not discovered to be delivering 'care' that is at the bottom end of what is acceptable, not that the odd one is found to be sub-standard. I, for one, will never willingly enter a 'care home'; I value my dignity, person and life far too highly for that.
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